Being a great director for the company is important but it is also important to have staff you like and respect you. By liking you, they will be more willing to work harder and this increases your profits. Part of this is your personality but it is worth thinking about how your workers view you. According to the Real Business Restructuring Experts these are just some of the points that every director to consider when managing staff.
Never Take Sides
It is easy to take sides in an argument but that does not always help to solve the situation. It is best to take a problem and look at it objectively, no matter who the parties are. Looking objectively and from the eyes of both people or groups will mean that you are fair to everyone. You will make a well-informed decision over who is right or wrong and be able to include your reasons why. Your workers will see your thinking and know that you have come to a fair conclusion.
Show your employees that you value their hard work by offering bonuses. These do not need to be financial bonuses. You could opt for extra days holiday, offer extra training or public recognition. People are happier when they realise that their efforts are noticed and are praised for the good, as well as being informed how they can do something better.
Make Criticism Constructive
When someone does something wrong, avoid stating that and expecting them to get it right the next time. To make them feel valued, talk to them in private and focus on the ways that they can improve their service. Take the time to show your workers that you want them to be the best they can be – for themselves and the company. Constructive criticism does not feel like an attack.
The Same Rules for Everyone
People want a workplace that is fair. If there is a rule in place for employees, lead by example and stick to those rules for yourself. The same applies for any goals that you want people to meet; lead by example by setting your own goals and proving that you can meet them. If you would never be willing to do something, why should you expect your employees to do it? One thing that works well in the military is when those in charge do everything they expect their soldiers to do.
Communicate with Others
Avoid sitting behind a closed door. Be someone that your employees can put a face to the name. Get out onto the shop floor or into the office and talk to the people working for you. This could be in the kitchen on a lunch break, to help with serving a customer or for a meeting with the team. People will be able to see your personality and have the chance to like you.
It may not seem it but it is important for a company director to be liked. While people have to do the minimum, they will do more if they like someone. Communicate, show that you will mediate or be fair and prove the one rule is there for everyone.
Alex writes many business related articles for Real Business Rescue. She has written on a variety of topics including VAT, HMRC and information relating to insolvency and being a successful company director. Real Business Rescue offers advice and support for company directors, whether they are struggling with paying bills on time or starting their new business.